Krikya Privacy Policy

Krikya collects personal information necessary to provide online gaming and betting services to users in Bangladesh. The types of information collected include:

• Full name, date of birth, and contact details
• Identification documents for verification purposes
• Payment and transaction information
• Device and usage data for service improvement
• Communication records with customer support

The platform employs technical and organizational measures to protect user information from unauthorised access, disclosure, alteration, or destruction. Security measures include encryption protocols, secure server infrastructure, access controls, and regular security audits.

Users retain the right to access their personal information held by Krikya, request corrections to inaccurate data, and request deletion of their information subject to legal and regulatory obligations. All data processing activities comply with Bangladesh laws and regulations governing personal information protection and online services.

Personal information collected by Krikya is processed for specific, legitimate purposes related to platform operation and service delivery. The primary uses include:

• Account Management: Creating and maintaining user accounts, verifying identity, and preventing fraud
• Transaction Processing: Facilitating deposits, withdrawals, and payment operations through secure channels
• Service Improvement: Analysing user behavior and preferences to enhance platform functionality and user experience
• Communication: Sending service updates, promotional offers, and responding to user enquiries
• Compliance: Meeting legal obligations, regulatory requirements, and preventing unlawful activities
• Analytics: Generating statistical reports and insights to optimize platform performance

All processing activities are conducted transparently and lawfully, with user consent serving as the primary legal basis. Information is processed only to the extent necessary for the stated purposes and is not used for unrelated activities without additional user consent.

Users may access, review, and update their personal information at any time through their account settings or by contacting customer support. The platform provides straightforward mechanisms for users to exercise their data rights.

To request correction of inaccurate information, users should submit a written request through the designated support channels, including supporting documentation when necessary. Krikya will process such requests within a reasonable timeframe and notify users of the outcome.

For data deletion requests, users may contact support to initiate the removal process. Certain information may be retained to fulfill legal obligations, resolve disputes, or enforce agreements. By using the platform, users consent to security verification procedures and acknowledge that payment processing requires sharing necessary information with third-party payment service providers who maintain their own security standards.

Krikya services are intended exclusively for individuals aged 18 years or older. The platform does not knowingly collect, process, or retain personal information from minors under the legal age for gambling in Bangladesh.

The operator cannot independently verify the age of all users without reviewing identification documents submitted during account verification. Users are responsible for ensuring they meet the minimum age requirement before accessing the platform.

If a parent or guardian becomes aware that a minor has provided personal information to Krikya, they should contact customer support immediately. Upon verification of such instances, the platform will promptly delete the minor’s information from its systems and terminate any associated accounts in accordance with applicable regulations.

Personal information submitted to Krikya may be processed and stored in jurisdictions outside Bangladesh where the platform’s service providers, payment processors, and business partners operate. These locations may have different data protection standards than those applicable in Bangladesh.

By using the platform, users consent to the transfer of their personal information to these international locations for the purposes outlined in this policy. Krikya ensures that all partners and service providers handling user information maintain appropriate confidentiality and security measures.

All third-party processors are contractually obligated to protect user information and use it solely for the purposes specified by Krikya. The platform selects partners based on their ability to maintain adequate data protection standards comparable to those described in this document.

This disclaimer may modify the scope or effect of certain provisions within this privacy policy. The disclaimer becomes binding upon the user’s acceptance of this policy, which occurs through registration, continued use of services, or explicit consent mechanisms provided on the platform.

In cases where specific legal requirements or exceptional circumstances necessitate deviation from standard practices outlined herein, this disclaimer section governs the interpretation and application of the policy. Users acknowledge that acceptance of this policy constitutes agreement to all terms, including any limitations or modifications set forth in this section.

The disclaimer applies to all users regardless of access method or jurisdiction, provided they have accepted the policy through one of the designated acceptance mechanisms: digital signature, checkbox confirmation, or continued platform use after policy notification.

Cookies are small text files placed on user devices that enable the platform to recognize browsers and collect certain information during website visits. Krikya uses cookies for several purposes:

• Gathering statistical information about site usage patterns
• Analyzing user behavior to identify areas for improvement
• Personalizing content and recommendations based on preferences
• Maintaining session information for logged-in users
• Measuring the effectiveness of promotional campaigns

Cookies deployed by Krikya are retained for a period of one year from the date of placement, after which they expire automatically. Users can manage cookie preferences through their browser settings, though disabling certain cookies may affect platform functionality and user experience.

The platform uses both session cookies (which expire when the browser closes) and persistent cookies (which remain until expiration or deletion). Third-party cookies may also be used for analytics and advertising purposes, subject to the respective third-party privacy policies.

By accessing or using Krikya services, users indicate their complete acceptance of this privacy policy and agree to be bound by its terms. Continued use of the platform following any modifications to the policy constitutes acceptance of those changes.

The current version of this policy, as published on the website, supersedes all previous versions and governs the relationship between Krikya and its users regarding personal information handling. Users are encouraged to review the policy periodically to remain informed of any updates.

If users do not agree with any aspect of this policy, they should discontinue use of the platform immediately. Continued access or use following policy updates represents affirmative consent to the revised terms and conditions set forth in the updated document.

Krikya may share personal information with third parties under specific circumstances, including:

• Compliance with legal obligations, court orders, or governmental requests
• Resolution of disputes, investigation of fraud, or enforcement of platform agreements
• Fulfillment of contractual obligations with service providers and business partners

When third parties are listed on the platform, users are informed of their identity and role. When not explicitly listed, users are notified of the general purpose and scope of information sharing before data is transferred.

By providing personal information to Krikya, users consent to its disclosure to third parties as described in this policy. All third-party recipients are required to maintain confidentiality and use shared information solely for the purposes specified by the platform. Third parties are prohibited from further disclosing or using information for their own independent purposes without explicit user consent.

The Krikya platform may contain links to external websites operated by third parties. These external sites maintain their own privacy policies and data handling practices, which may differ from those described in this document.

Krikya is not responsible for the privacy practices, content, or security measures employed by third-party websites. The platform does not control how external sites collect, use, or protect user information once users navigate away from the platform.

Users are advised to exercise caution when visiting external websites and to review the privacy policies of any site that collects personal information. The inclusion of links to third-party sites does not constitute endorsement of their practices or policies by Krikya.