Responsible Gaming

Gambling always carries the risk of financial loss. This is a fundamental truth that every player must understand before placing a bet. While betting can be thrilling and entertaining, it should never be viewed as a reliable way to earn money or solve financial problems.

At Krikya, we provide tools that help you maintain control over your gaming activity. Set deposit limits to manage how much you spend. Use session time reminders to monitor how long you play. Take regular breaks to keep your decisions clear and rational.

Responsible gaming means understanding your limits and respecting them. Never chase losses by increasing your bets beyond what you can afford. Never borrow money to gamble. Never let betting interfere with your work, family responsibilities, or personal relationships.

You can enjoy gambling without harming your financial and emotional wellbeing by following these principles. Treat betting as entertainment with a cost, not as an investment. Only wager amounts you are comfortable losing. Keep track of the time and money you spend on our platform.

Remember that gambling outcomes are determined by chance. No strategy guarantees wins. Accept losses as part of the experience and never attempt to recover them through increased betting.

Gambling addiction is a serious condition that affects both mental health and financial stability. Recognising the warning signs early can help you or someone you care about seek help before the problem worsens.

Key indicators of potential gambling addiction include:

• You spend more money on betting than you originally planned or can afford to lose
• You feel the need to bet with increasing amounts to achieve the same level of excitement
• You become restless, irritable, or anxious when trying to reduce or stop gambling
• You use betting as a way to escape problems or relieve feelings of helplessness, guilt, or depression
• You make repeated unsuccessful attempts to control, cut back, or stop your gaming activity
• You lie to family members or others to hide the extent of your involvement with gambling
• You jeopardise or lose important relationships, job opportunities, or educational prospects because of betting
• You rely on others to provide money to relieve desperate financial situations caused by gambling
• You return to betting the next day to try to recover losses (chasing losses)
• You neglect work, family responsibilities, or personal care because of the time spent on betting platforms

If you recognise several of these signs in your own behaviour or that of someone close to you, it is important to take action immediately. Gambling addiction requires professional attention and support.

Preventing and addressing gambling addiction requires conscious effort and the use of available support tools. Krikya offers practical recommendations to help you maintain healthy gaming habits and prevent addiction from developing.

Practical steps to combat betting addiction:

• Set strict deposit limits on your account and never exceed them, regardless of wins or losses
• Establish a personal budget for entertainment that includes gambling, and stick to it without exception
• Use self-exclusion tools if you feel your betting is becoming uncontrollable
• Set session time limits and take mandatory breaks during extended gaming periods
• Never gamble when you are experiencing strong emotions such as anger, sadness, or stress
• Avoid betting under the influence of alcohol or other substances that impair judgement
• Keep a detailed record of all your betting activity, including wins, losses, and time spent
• Seek alternative forms of entertainment and hobbies that do not involve financial risk
• Talk openly with trusted friends or family members about your gaming habits
• Contact professional help organisations if you recognise addiction warning signs in your behaviour

These measures can significantly reduce your risk of developing problematic gaming habits. Taking action early is always more effective than waiting until the situation becomes severe.

If you or someone you know is struggling with gambling addiction, professional support is available. Various organisations in Bangladesh and internationally provide confidential assistance and treatment programmes.

Main external help organisations:

• Gamblers Anonymous Bangladesh – Peer support groups for individuals affected by gambling addiction (contact through international GA network)
• National Institute of Mental Health (NIMH), Dhaka – Professional psychiatric services and addiction counselling
• BeGambleAware – International online resources, self-assessment tools, and treatment directories (www.begambleaware.org)
• Gambling Therapy – Free online support and counselling in multiple languages (www.gamblingtherapy.org)
• MONER BONDHU Foundation – Mental health helpline in Bangladesh providing emotional support (01779-554391)
• Kaan Pete Roi – Mental health support service available in Bangla (01779-554391 or 09678-754391)
• National Helpline for Mental Health Crisis – Emergency support for psychological distress (01744-565563)
• GamCare – Practical advice, information, and support for anyone affected by problem gambling (www.gamcare.org.uk)

These organisations offer confidential help without judgement. Reaching out is a sign of strength, not weakness.

If you are experiencing difficulties with addiction or need assistance with responsible gaming tools, our customer support team is ready to help. We treat all enquiries with complete confidentiality and respect.

Ways to contact Krikya support in Bangladesh:

• Live chat – Available 24/7 directly on our website for immediate assistance
• Email support – Send your enquiry to our dedicated support address for detailed responses
• WhatsApp – Connect with our support team through instant messaging for quick guidance
• Telegram – Alternative messaging channel for users who prefer this platform
• Phone hotline – Speak directly with a support representative in Bangla or English

Our team can help you set up deposit limits, activate self-exclusion, access cooling-off periods, or provide information about external support services. Do not hesitate to reach out if you need help maintaining control over your betting activity.